The activity is designed to provide knowledge and insight into the importance of clear communication in the healthcare environment. Specific techniques to promote good communication will be presented. The educational modality is guided small group interaction with the opportunity for exchange, feedback, and practice. The group serves as a “learning lab” providing learners the opportunity to “try-out” their developing skills.
Vision
The vision for this course is to give physicians and other healthcare team members the opportunity to learn new behavioral and communication skills to enable them to function in an increasingly complex medical environment. The activity focuses on developing skills in the core competency areas of professionalism, system based practice, and interpersonal and communication.
Learning Objectives
Upon the completion of the program, the
participant should be able to:
1. Utilize behaviors and communication techniques that promote good interpersonal and communication skills between patients and providers, thus facilitating delivery of patient-centered care.
2. Utilize behaviors and communication techniques that promote good interprofessional communication, thus facilitating patient safety and quality patient care.
3. Initiate appropriate interpersonal and communication techniques such as SBAR during handoffs and interprofessional communications maximizing safety and patient outcomes.
4. Identify and utilize relapse prevention strategies to minimize the reoccurrence of poor inter-professional communication.
Course Agenda
Faculty :
Course Director: Betsy White Williams, PhD MPH Assistant Professor Department of Psychiatry Department of Behavioral Science Rush University Medical Center Clinical Director Professional Renewal Center
Course Faculty
Michael V. Williams, PhD Principal, Wales Behavioral Assessment Director of Research Professional Renewal Center
Betsy White Williams, PhD MPH Clinical Director Professional Renewal Center
Assistant Professor Department of Psychiatry Department of Behavioral Science Rush University Medical Center
Course Dates:
The 2012 Course dates*:
(Open) February 24
(Open) April 6
(Open) June 15
(Open) September 14
(Open) December 7
*dates subject to change
Location:
The Class is held in either Chicago or Lawrence or the class can also be delivered OnSite with sufficient enrollment
Registration:
To register online please
ACCREDITATION/DESIGNATION:
Rush University Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Rush University Medical Center designates this live activity for a maximum of 8 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with their participation in the activity.
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Sponsored for CME Credit by Rush University Medical Center
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